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You Can Now Pay For Your Goods On AliExpress Using M-PESA

Did you know that every minute, there are over 25,000 transactions happening on M-PESA? This translates to over 25 million per day. This is...

NSSF Partners With M-PESA Towards An Entirely Cashless System

The National Social Security Fund (NSSF) has partnered with Safaricom as it embarks on a push to fully adopt cashless payments. Under the initiative, NSSF...

No Need To Repay Your KCB M-PESA Loan In Order To...

This is but one of the three new features introduced as KCB M-PESA relaunched today. According to KCB CEO Joshua Oigara, since the launch of...

How Safaricom’s AI Chatbot Zuri Can Ease Your Mobile Experience

Earlier this month, Safaricom introduced Zuri, an artificial intelligence (AI) Chatbot assistant available on Telegram and Facebook Messenger. Chatbots are often used by customer support...

M-PESA For The Blind – Why Safaricom Is Enabling This Innovation...

In line with the vision of Transforming lives for everyone in the society, Safaricom has continued to prove that embracing diversity is not just...

Safaricom Launches Yet Another M-PESA Feature For The Visually Impaired

Persons living with visual impairment and blindness can now access M-PESA messages independently in braille format and conduct financial transactions with confidentiality following the...

Safaricom Eliminates Need Of Customers Giving Out Their Numbers In Supermarkets

We all know the drill; you go into the supermarket, pick up your goods and most of the time, pay them via M-PESA. This...

Kenyans To Send & Receive Money Via M-PESA Across The World...

According to the Central Bank of Kenya, international remittances into Kenya grew from about $30,000 per month in 2004 to about $65,000 per month...

Customer Satisfaction Remains Key, Says Sylvia Mulinge, Chief Customer Officer at...

With the release of Safaricom's Financial results for the period ended 30th September 2018, three of their main services, M-PESA, Mobile data and Fixed...

How Can We Achieve Shared Value In Businesses? A Case of...

The Safaricom Sustainable Business Report, now in its 7th year, is more or less a tracker of the progress that the company has made...

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