Safaricom Celebrates 20 Years With Goodies For Its Customers

Safaricom is celebrating its 20th anniversary this week marking 20 years since it was officially launched on 23rd October 2000.

The anniversary celebrations will see Safaricom renew its commitment to its customers as it ushers in its third decade of growth. Through a brand campaign dubbed ‘Twende Tukiuke’ a callout to go beyond what is thought possible, the service provider will also showcase the power of mobile technology in transforming lives.

Safaricom will also continue to support the growth of SMEs and Micro-SMEs, which are the engines of economic growth in our country, by offering enhanced financial services and connectivity solutions.

“We plan to go beyond to new frontiers, be more present, more world-class, and enable new platforms to launch our SMEs into greater possibilities,” said Safaricom CEO, Peter Ndegwa.

Safaricom CEO, Peter Ndegwa (right) on a panel discussion with Moderator Yvonne Okwara (left) as he address the congregation during Safaricom @20 launch at Serena hotel.
Safaricom CEO, Peter Ndegwa (right) on a panel discussion with Moderator Yvonne Okwara (left) as he address the congregation during Safaricom @20 launch.

Goodies

As part of the celebrations, all Safaricom customers will enjoy one free call of up to 20 minutes within the next 30 days. To ensure all customers benefit, each customer will receive a notification a day before to alert them of their free call.

Customers who have been on the Safaricom network for 20 years as well as customers turning 20 this year will also receive a free 20GB data bundle valid for 7 days.

For the next 30 days, a promotion dubbed 20@20 will enable customers to purchase 20 minutes of call time and 20MBs at KES 20, while for the next 90 days, customers purchasing personalized Tunukiwa voice offers will receive free 20 minutes to call across all networks. Both offers are available on USSD *444# under the ‘Buy Minutes’ option.

Key Highlights that Safaricom plans to undertake

  • Leverage fibre and 4G network to provide internet to 1 million homes and businesses over the next 5 years.
  • Achieve 100% 4G access across the country by end of December 2020.
  • Launch of Data Usage Transparency, which provides customers with detailed usage statements.
  • Commitment to support MSMEs with the launch of Pochi la Biashara – an innovative product that will allow separation of business and personal wallets on M-PESA.
  • Ease doing MPESA Business with the aggregation of all MPESA services under the USSD *334#.
  • Enable SMEs to run their businesses digitally through enhanced connectivity and financing propositions.
  • Through M-PESA Africa, evolve M-PESA into a lifestyle platform and universal payment network on the continent.
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