NCBA Group has unveiled its innovative banking omni-channel application, NCBA Now, in Tanzania in a bid to enhance digital banking penetration and offer a better overall experience for its customers.
The NCBA Now App offers real-time account monitoring and card management, service requests and customizable alerts, fund transfer options, bill payments, and instant mobile wallet transactions, providing a seamless banking experience on both mobile and web.
Speaking during the unveiling of the revamped NCBA Now App in Tanzania, the NCBA Group Managing Director John Gachora, said, “The new NCBA Now App we are unveiling today, is a testament to our continued pursuit of innovation and good customer experience. As a digitally led financial institution, we want to play a big role in enhancing financial inclusion across our markets in the East African region through innovative financial solutions that cater to the market needs and also produce products that address the challenges our customers are facing.”
NCBA Now can be accessed through the App Store or Google Play Store, enabling customers to seamlessly manage their bank accounts from the palm of their hands.
The bank will be rolling out the revamped NCBA now app in its other regional markets; Uganda, Rwanda, and Ivory Coast, further entrenching the digital banking penetration across East Africa and beyond.
NCBA Now is envisioned to further propel NCBA’s 2024 financial performance, as it continues to re-define the banking experience and empower customers to achieve their financial goals with ease.
