Cisco Webex Meetings Platform Adds More Capacity & Security As Unprecedented Demand More Than Triples Its Normal Volume.

Cisco Webex Meetings Platform Adds More Capacity & Security As Unprecedented Demand More Than Triples Its Normal Volume.

Cisco Webex, one of the world’s most popular video conferencing services has announced key enhancements to the platform, including: enhanced security and compliance capabilities, intelligent and actionable insights to deliver consistent user experiences, and an integration with Box. Additionally, the integration of Epic for healthcare will give patients choices for engaging with providers key to their wellness.

Cisco Webex Meetings Platform Adds More Capacity & Security As Unprecedented Demand More Than Triples Its Normal Volume.

Here are some of the highlights from the added features:

– More capacity—so you can continue to count on Webex. 
Webex has become a lifeline for hospitals, federal governments, higher education, and businesses big and small. To stay ahead of demand and continue to deliver the quality our users expect, we’ve invested in incredible amounts of global capacity; in fact, we are now running the Webex platform at 3X the previous capacity.

– More security—so you can stay connected, highly secure and productive.
The global increase in remote work has made security and privacy more critical than ever. As the world’s largest enterprise security company, Cisco is committed to security, privacy and transparency – it’s why Cisco Collaboration is trusted by 95% of the Fortune 500. Building upon the security capabilities designed into the Webex platform, we’ve now extended data loss prevention (DLP) retention, Legal Hold and eDiscovery to Webex Meetings. This gives an unprecedented level of security and protection for all meeting content – recordings, transcriptions, action items and highlights. This is yet another industry-first security offering for Webex Meetings. We are also expanding our end-to-end encryption options to include AES 256 Bit encryption with GCM mode, providing increased protection for meeting data and resistance against tampering.

Cisco Webex Meetings Platform Adds More Capacity & Security As Unprecedented Demand More Than Triples Its Normal Volume.

– New means to manage an enlarged remote workforce and a return to office.
According to our new CIO survey, CIO Perspectives 2020, more than two-thirds of CIOs say IT complexity is a top challenge as they continue navigating through these challenging times. Top-of-mind questions include, “How can we best support remote workers?” and “How do we make sure we create a safer meeting environment in the office?

To help IT teams with such questions, Cisco Webex Control Hub provides intelligent and actionable insights, enabling IT to manage all collaboration workloads through a single pane of glass whether workers are at home or in the office. COVID-19 era use-cases for Control Hub include:

– Instantly deploy Webex Assistant, our voice assistant technology, to conference room devices. Control Hub makes this a simple task even if you have tens of thousands of devices. This will minimize the number of times people touch the screen or touchpad in shared spaces.

– Tap into deep insights about meeting room usage to influence not only cleaning schedules but also how a company plans the future office layout. Easily identify the most used rooms—use this data to inform cleaning schedules or rethink how to configure meeting spaces to better meet needs.

– Drill down into ‘real-time meetings’ data to better troubleshoot experiences and also understand changing workstyle patterns throughout the transition back to the office.

– Analyze usage trends to highlight which services and devices an organization needs to invest in.

– Easily troubleshoot and support remote workers, so teams remain productive.

They are also adding to Control Hub a cloud-connected UC feature that simplifies IT workflows for hybrid deployments and expanded Webex Calling analytics. Read about them here.

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