By now, most of us are aware that Safaricom refreshed its PostPay product which has, by far, generated positive reception from its customers. The plan that starts from Kshs 1,000 to Ksh 10,000 has seen Safaricom make momentous changes most of which would benefit users.
This also comes in wake of Safaricom retiring its Platinum service in a bid to upgrade it’s loyal Platinum customers to the All-In-One PostPay plans.
For those of you who are still getting your head around on what Safaricom new PostPay plans are, I’ll explain it in the simplest terms possible:
Normally, you buy airtime vouchers every time you need to make calls, buy data, or send an SMS. That means you are on Pre-pay. You pay first before accessing any service.
Now, on PostPay, you get to access all services from your SIM Card then pay after use, usually at the beginning of every month just like your other bills such as electricity, and water. You get an email from Safaricom with a bill of all you used.
Easy, right? I guess so too. For me, being on a PostPay plan has made my life simple and smooth. There are several benefits that one gets to enjoy as a Postpay Subscriber. Here are 5 benefits of joining Safaricom Postpay.
This is probably the best bit about the improved Postpay plan. Gone are the days where you needed to visit any of Safaricom Care Centers and filling out endless paperwork just so that you can register for a prepaid plan. Did I mention you also needed to open a bank account? Or the time one would wait until the whole process is over?
Safaricom has really made the postpay products simple in a way that everyone interested in it finds it easier to sign up. All you need is your phone. Dial *544# or opt-in through the MySafaricom app. Yes, it is that easy.
Once you are in, you are required to type in your email address and your preferred plan. Once you confirm all that and agree with the terms and conditions, you will be on the Postpay plan.
It’s also important to note that Platinum PrePay customers on auto-renew will be migrated automatically to the All-in-One auto-renew plans.
For those who purchase the Platinum product one-off, they can select, the All-In-One plans, on MySafaricom App or by dialing *544# and selecting option 3 “Normal Data Bundle WITH EXPIRY” then option 1 which is “All in One Bundle.”
2. International Calls
Safaricom seeks to make phone calls to other countries a straightforward process. Therefore, with any of the Postpay plan, the minutes bundled up can be used to connect with friends and family members living abroad. So far, Postpay is limited to four countries that are India, the USA, Canada, and China.
3. Flexibility
The new Postpay also grants you, the users, the power to easily choose your preferred limits by either increasing or decreasing your limit and simply to exit anytime you wish to. All that can be done through the Safaricom app or through the *544# shortcode.
4. No Expiry
Just like the Prepay plan, Postpay bundles have no expiry and to me, that’s huge and an important feature of the new postpay. This simply means that if by chance you didn’t exhaust your package, the remaining resources will be carried forward to the next month.
5. More Data and Minutes
The Postpay plans are pretty good deals for most of Safaricom customers. These plans, come in handy especially if you already have an internet connection in your house or office. You can also make calls to other networks as well as international calls. Same case to the SMSs except for the international bit. The table below shows the different kinds of bundles depending on how much you want to spend.
| Amount | Data | Minutes | SMS |
| KSH. 1,000 | 5 GB | 400 | Unlimited* (FUP 1000) |
| KSH. 2,000 | 15 GB | 1,000 | Unlimited* (FUP 2000) |
| KSH. 3,000 | 25 GB | 1,500 | Unlimited* (FUP 3000) |
| KSH. 5,000 | Unlimited* (FUP 1Mbps speeds after 50GB) | 2,500 | Unlimited* (FUP 5000) |
| KSH. 10,000 | Unlimited* (FUP 1Mbps speeds after 100GB) | Unlimited* (Capped at 10000 minutes) | Unlimited* (FUP 10000) |
What I love about being on Prepay is the fact that I forget about the hustle of frequently topping up credit and buying data bundles. I use the 1,000 bundle plan and with that, I’m certain that I’ll pull through the whole month without needing to top up any extra airtime.
To sign up for PostPay:
Use the MySafaricom App
- On the MySafaricom app select the icon PostPay or the banner
- You will be presented with a pre-defined credit limit. Customers with no credit limit will be prompted to enter their preferred limit and make payment via MPESA.
- You will be prompted to enter your email address for billing purposes.
- Select a PostPay bundle plan.
- Accept terms and conditions.
- You will receive a notification that your line has been moved to PostPay.
Use *544# USSD Shortcode
- Dial *544# and select the option to select is Join PostPay.
- You will be presented with a predefined credit limit. Customers with no credit limit will be prompted to enter their preferred limit and make payment via MPESA.
- You will be prompted to enter your email address for billing purposes.
- Select a PostPay bundle plan.
- Accept terms and conditions.
- You will receive a notification that your line has been moved to PostPay.
